Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") govern your use of the HairArchitect mobile application (the "App") and related services offered by the operator of HairArchitect ("we", "us", "our"). By downloading, installing, or using the App, you agree to these Terms and our Privacy Policy.

Apple users: Your use of the App on Apple devices is also subject to Apple's applicable terms, including the Licensed Application End User License Agreement where required by Apple.

Google Play users: Your use on Android is subject to Google Play Terms of Service in addition to these Terms.

2. Description of the service

HairArchitect provides AI-assisted cosmetic visualization tools for hair restoration planning, including hairline simulation, image analysis features, and related educational content. The App relies on third-party AI and cloud infrastructure; availability and output quality may vary.

3. Eligibility

You must be at least 13 years old to use the App. If you are between 13 and the age of majority in your jurisdiction, you should use the App only with a parent or legal guardian's permission.

4. Accounts and guest use

• You may use certain features with a guest profile tied to your device.
• If you register an account, you agree to provide accurate information and to keep your credentials secure. You are responsible for activity under your account.
• Guest or device-bound data may be lost if you uninstall the App, clear data, or lose the device; recovery may not always be possible.

5. Medical disclaimer (non-diagnostic)

HairArchitect is a cosmetic simulation and educational tool. It is not a medical device and does not provide medical advice, diagnosis, or treatment.

• Simulations, graft estimates, timelines, and any text generated by AI are informational only and may be inaccurate or incomplete.
• Always consult a qualified medical professional before making decisions about surgery, medication, or other treatment.
• We are not responsible for outcomes of procedures you choose based on App outputs.

6. AI-generated content

• AI outputs are probabilistic; the same inputs may yield different results over time.
• We do not guarantee that any result will match real-world surgical or aesthetic outcomes.
• Third-party AI providers may apply content policies or refuse certain requests outside our control.
• Legal protectability of AI-assisted images varies by jurisdiction; we make no warranty regarding copyright or other rights in outputs.

7. User content and license

You retain ownership of photos and content you provide. To operate the App, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, and display your content solely to provide the service (including sending images to our AI and storage providers as described in the Privacy Policy). This license ends when you delete relevant content or your account where technically feasible, subject to backup and legal retention limits.

You represent that you have the rights and, where applicable, consent from people depicted in photos you upload.

8. Acceptable use

You agree not to misuse the App. Without limitation, you must not:

• Generate, upload, or request illegal, hateful, harassing, violent, or sexually explicit content.
• Create non-consensual intimate imagery or impersonation intended to deceive or harm.
• Infringe intellectual property, privacy, or publicity rights of others.
• Upload images of minors without verifiable parental consent.
• Circumvent rate limits, credits, security, or access controls; reverse engineer the App; or use automated means to abuse the service.

We may suspend or terminate access for violations. We may cooperate with law enforcement where required.

9. Subscriptions, credits, and billing

• Paid plans and credits are offered as described in the App at purchase time. Pricing may vary by region and may change for future purchase periods.
• Auto-renewal: subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period, in line with Apple or Google subscription rules.
• Cancellation: manage or cancel in Apple ID → Subscriptions or Google Play → Subscriptions.
• Credits: credits may be consumed when you start a paid generation or as stated in the App. Consumed credits are generally non-refundable except where required by law or at our sole discretion for verified service failures on our side.
• Refunds: for charges made through Apple or Google, refund requests are typically handled by the platform (for example Apple reportaproblem.apple.com).

10. Intellectual property

The App, branding, UI, and our proprietary materials are owned by us or our licensors. Except for the limited rights in these Terms, we grant no license to our intellectual property.

Subject to third-party rights in your source photos, you receive a personal, revocable license to use outputs you lawfully generate for personal, non-commercial use unless a subscription or product description in the App expressly grants broader commercial rights. If in doubt, contact us before commercial exploitation.

11. Third-party services

The App depends on third parties (for example Supabase, Fal.ai, Cloudflare, Adapty, Apple, Google). Their terms and privacy policies apply to their processing. We are not responsible for third-party failures, policy changes, or content moderation decisions.

12. Disclaimers

To the maximum extent permitted by law:

THE APP AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE APP.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE APP OR SUBSCRIPTIONS IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) FIFTY US DOLLARS (USD $50), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted.

14. Indemnification

You agree to indemnify and hold harmless the operator of HairArchitect and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the App, your content, or your violation of these Terms or applicable law.

15. Termination

You may stop using the App at any time. We may suspend or terminate access if you breach these Terms, if we must comply with law, or if we discontinue the service (where permitted).

Upon termination, rights granted to you cease; provisions that by nature should survive (including disclaimers, limitations of liability, indemnity, governing law) will survive.

16. Changes to these terms

We may modify these Terms. We will update the "Last updated" date and, where appropriate, provide additional notice. Continued use after changes become effective constitutes acceptance. If you disagree, stop using the App and cancel subscriptions through your platform account.

17. Governing law and disputes

These Terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-law rules that would require another jurisdiction's laws.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey, except that consumers may have non-waivable rights to sue in their country of residence where EU/UK/EEA consumer protection laws require.

If you are a consumer in the EEA/UK, you may also use the EU Online Dispute Resolution platform where applicable.

18. Contact

Legal and general inquiries: legal@hairarchitectai.app
Support: support@hairarchitectai.app